Any questions ?

Question 1

How does booking an experience work ?

Accepted Answer

Choose your experience, select your time slot, and book in just a few clicks. You'll receive a confirmation by email.

Question 2

Can I gift an experience to someone ?

Accepted Answer

Yes, all Sezame experiences can be gifted. Simply select the “Gift” option during the booking process. You can also choose to offer a gift card for the amount of your choice. It’s valid for 1 year from the date of purchase and can be used on any Sezame experience, no overnight stay required.

Question 3

What is the cancellation policy ?

Accepted Answer

Sezame customers can cancel their experience between 24 and 72 hours before it begins, depending on the conditions jointly defined when the offer was created.

Question 4

How do we manage bookings ?

Accepted Answer

Depending on the experience you choose, you can either book instantly by selecting an available time slot, or send a request with your preferred date and time; in that case, we’ll forward your request to the partner for confirmation, and once the slot is approved, your booking is finalized and you’ll be charged via Sezame.

Question 5

Do I need to book an overnight stay to enjoy an experience ?

Accepted Answer

No, all experiences offered are accessible without an overnight stay.

Spa

MASSAGE

Wellness

Gastronomy

brunch

A gift for...

Gift-cards

Special occasions

Our philosophy

city

Experiences in Paris

Experiences in Lyon

Experiences in Antibes

Experiences in Nîmes

Experiences in London

Experiences in Brussels

our commitment

our adresses

Auvergne-Rhône-Alpes

Our partners near you

Any questions ?